Privacy Policy

Crystal Professional (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit crystalcosmetics.in or place an order.

1. Information we collect

• Account & order details: name, email, phone, shipping / billing address, order history.
• Payment information: processed securely by our payment partners; we do not store full card details on our servers.
• Usage data: pages visited, device/browser type, IP address, and cookies for site performance and analytics.
• Communications: messages you send via contact forms, email, or WhatsApp.

2. How we use your information

• To process orders, deliveries, returns, and customer support.
• To send order updates and (with your consent) offers or newsletters.
• To improve our website, products, and services.
• To detect fraud and comply with legal obligations.

3. Sharing of information

We may share data with trusted partners only as needed: payment gateways, courier/logistics providers, SMS/email service providers, and analytics tools. We do not sell your personal information.

4. Cookies

We use cookies and similar technologies for cart functionality, preferences, and analytics. You can control cookies through your browser settings; some site features may not work if cookies are disabled.

5. Data security & retention

We use reasonable technical and organisational measures to protect your data. We retain order and account information as required for business, tax, and legal purposes, then delete or anonymise it when no longer needed.

6. Your rights

You may request access, correction, or deletion of your personal data (subject to legal requirements) by emailing support@crystalcosmetics.in.

7. Children’s privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

8. Updates

We may update this policy from time to time. The revised version will be posted on this page with an updated date.

Last updated: September 2026