Looking for Quick Answers?
Check our most frequently asked questions about orders, ingredients, and routines.
What is your return policy?
Please see our Return & Refund Policy page for current guidelines, or contact support@crystalcosmetics.in with your order ID.
Are all products cruelty-free?
Yes! All Crystal Professional products are cruelty-free and never tested on animals.
How long does delivery take?
Standard delivery is usually 3–8 business days depending on your location. See our Shipping Policy for details.
Are products suitable for sensitive skin?
All our products are dermatologically tested and free from parabens, sulphates, and harsh fragrances.
Do you offer wholesale pricing?
Yes! Contact us at hello@crystalcosmetics.in for wholesale enquiries and B2B pricing.
Can I track my order?
Yes, you'll receive an SMS and email with a tracking link as soon as your order is dispatched.